Privacy Policy
WELCOME TO THE EP RENTALS PRIVACY POLICY
Our relationship with you
- “Personal Information”, and “process/processing” bear the same meanings as set out in POPI.
- “we”, “us” or “our” refers to EPRENTALS
- “you” and “your” refers to every person that accesses or uses our Platforms also referred to as a user.
- “registered user(s)” refers to anyone registered on our Platforms and has provided us with a unique email address and password as well as other Personal Information in order to order goods and services on our Platforms.
This Policy Sets out the following terms and conditions
- how it is collected
- the kind of personal information we may collect
- how it may be used or disclosed
- how it is stored and kept secure
- how you can control what personal information we collect and how it is used
- how you can access it
- how it can be updated
- how we handle information on the Internet
- how to contact us
- where to get more information about privacy issues
We respect your privacy and take the protection of Personal Information very seriously. We strive to deliver excellent service every time you shop with us, and to do this, we need to use some of your Personal Information.
We may collect personal information that allows others to identify you. Examples of personal information include:
- your name,
- postal or email address, residential address
- age,
- date of birth,
- ID Number.
Normally we will collect personal information with your consent, but we are permitted to do so without your consent where this is unreasonable or impracticable to obtain. However, there are certain kinds of personal information that require special treatment.
When you register to use our Platforms, we may collect the following Personal Information:
are examples of sensitive information that may include information about your:
- racial or ethnic origin
- political opinions
- religious or philosophical beliefs or affiliations
- membership in a professional or trade association
- membership in a trade union
- details of health or disability
- sexual orientation
- criminal record
- Information from minors
IF YOU ARE BELOW THE AGE OF 18
If you are under the age of 18 years, you must always get permission from your parent or guardian before you use our Platforms or give us your Personal Information. We may check that your parent or guardian has given you such permission, for example by asking you to provide us with your parent’s or guardian’s contact details so we can contact them. We may also check and verify guardian details . Failure to provide verifying information of your guardian may lead to refusal to use our Platforms.
WHAT PERSONAL INFORMATION WE COLLECT AND PROCESS
When you access our Platforms, whether or not you are a registered user, Depending on how you access and use our Platforms, we may receive:
– log in information, through online identifiers, including information on how, when and for how long you use our Platforms and other services, the content you view and search queries you submit.
– information about the equipment you use to access or use our Platforms, including the type of device you are using, how you access our Platforms, your browser or operating system and your Internet Protocol address.
– the geographic location from which you accessed our Platforms, including your device’s global positioning system signal and information about nearby wifi networks and cell towers. We get this information when you use location-enabled services.
– other information about you from third parties, such as social media.
WHY DO WE PROCESS YOUR PERSONAL INFORMATION?
We process the Personal Information we collect and receive to:
identify you;
verify your identity;
create a user account for you; and/or
enter into a contract with you.
Our Websites:
We collect anonymous information about your likes and dislikes based on your behavior as you navigate our websites. We may also collect other anonymous information such as:
- the country from which you are accessing the site
- the website that has directed you to our website
- your server address
- the search term you use
- if you have come to our site via a search engine and the files that you download from our website
- top level domain name
- the date and time of your visit to the site
Third party services
Sometimes we use third party platforms to deliver our online resources. Those sites are hosted and managed by external organisations. Sometimes you may be able to access other websites by clicking on links we have provided in our websites. Those sites are also external to EPRentals. External websites and are not subject to our privacy standards, our procedures or this policy.
We are not responsible for protection of personal information or data collected through external websites. You should review the privacy policy for each website you visit before you disclose any personal information or data through the website. Occasionally, we use third parties to provide us with aggregate statistical analysis of our website traffic. We do not provide them with any personal information. Should you disclose your Personal Information to any third party other than EPRentals, we shall not be liable for any loss or damage arising or suffered by you as a result of the disclosure of such Personal Information to any third party. You should always ensure that you read the privacy policy of any third party.
Credit card information
We provide you with the opportunity to pay for products or services you purchase online by credit or debit card. Our online shopping facility permits you to save your card details in an online profile so you do not have to enter the details each time you make a payment. Your credit or debit card information is transmitted directly to our online credit card payment service provider and is not stored on our Internet servers.
Order information
Your order details are only stored and transmitted in encrypted form on our internet servers. This means that communication between your browser and our order system, for instance, cannot be read by others on the internet. Using our ordering system is regarded as consenting to the storage and use of your information by EPRentals and its business partners.
KNOW YOUR RIGHTS
Having provided adequate proof of your identity, you have the right to:
– view, correct and/or amend your Personal Information we process. Please note that as a registered user, you can do this through your user account. at this stage we will only retain your Personal Information subject to any legislative requirement and/or our internal retention policy.-
– You may request a record of the information we hold about you, this may attract an admin fee to release this information description of your Personal Information.
– us complying with your requests upon receipt unless we have credible reason why we cannot comply.
– inform you if reasonably practicable, should we change your Personal Information and this has an impact on decisions about you.
– notify you of any unauthorised usage or access of your Personal information or any irregularities identified.
– notify you of unauthorised access to your Personal Information.
– provide you with reasonable evidence of our compliance with our obligations under this Privacy Policy on reasonable notice and request.
We may occasionally update this Privacy Policy. When you use our Platforms the version of the Privacy Policy posted on this page applies to you and is current.
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